Returns & Damaged Goods

Returns for Damaged or Defective Products

Customer satisfaction is a top priority. If your item is defective or arrives damaged, follow these steps within 60 days of receipt:

1. Report the Issue: Email our support team at [support email] with your order number and details of the defect or damage.
2. Local Depot Inspection: After review, you’ll be instructed to ship the item to your nearest local depot for inspection.
3. Approval and Resolution:
• If approved, a replacement product or store credit will be issued.
• If not approved, you’ll be notified via email.

Please Note:

• All Shipping Costs for Returns: Any shipping costs incurred for returning products are the customer’s responsibility.
• No Returns Policy: We do not accept general returns for products once sold. Please make your purchases carefully.
• We recommend using a tracked and insured carrier to ensure safe return, as The Cummy Bunny is not liable for lost or damaged return shipments.

Thank you for choosing The Cummy Bunny! If you have questions about our shipping policy, please contact us at [support email].